At Volcano Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or play at Volcano Casino Online.
We are committed to being transparent and compliant with applicable data protection laws, including GDPR standards that apply to players in Poland.
1. Information We Collect
When you register, log in, or use Volcano Casino, we may collect:
- Personal details: Name, date of birth, email address, phone number, and residential address
- Account information: Username, password, and communication preferences
- Payment data: Information related to deposits and withdrawals (processed securely by third-party providers)
- Technical data: IP address, device type, browser version, and usage data
- Verification documents: ID, proof of address, or payment method details (for KYC procedures)
2. How We Use Your Information
We use your data to:
- Create and manage your Volcano Casino account
- Process deposits, withdrawals, and transactions
- Provide access to Volcano Casino Games and services
- Verify your identity and prevent fraud
- Send important account notifications and promotional offers (you can opt-out anytime)
- Improve our website and mobile experience
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal data. We may share information only with:
- Licensed payment processors
- Game providers (for game functionality)
- Regulatory authorities (when legally required)
- Professional service providers who help us operate the casino (under strict confidentiality agreements)
All third parties are required to maintain the same high level of data protection.
4. Cookies and Tracking Technologies
Volcano Casino uses cookies and similar technologies to:
- Remember your preferences and Volcano Casino Login details
- Analyze site traffic and improve user experience
- Deliver personalized content and promotions
You can manage cookie preferences through your browser settings at any time.
5. Data Security
We use industry-standard security measures including SSL encryption, firewalls, and secure servers to protect your information. Access to your data is strictly limited to authorized personnel only.
6. Your Rights (GDPR)
As a player in Poland, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (subject to legal obligations)
- Object to or restrict processing
- Withdraw consent where applicable
- Data portability
To exercise any of these rights, contact our support team.
7. Data Retention
We keep your personal data only as long as necessary to provide services, comply with legal requirements, or resolve disputes. After account closure, data is retained for regulatory periods and then securely deleted.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last revised” date. We recommend reviewing it periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us via:
- Live chat on the website
- Email: support@volcanocasinopoland.com (example)
Last updated: May 2026